Safety Management System

TEAM assigns safety and role-specific training based on the employee, site, customer environment, language needs and service type. Learning paths can reflect industrial cleaning, janitorial support, skilled trades, HVAC, mechanical work, shutdown support, field projects and customer-specific requirements.

Training is reinforced through TEAM-branded video content, in-person instruction, hands-on coaching, toolbox talks, safety meetings and FELT Leadership. Modules can be translated where required and adapted for site-specific risks or customer expectations.

Dashboard visibility helps leaders review completion rates, expired courses, incomplete training, development status and where coaching or retraining may be required. That makes training easier to validate before employees enter the work area, begin a higher-risk task or support a customer-specific service agreement.

TEAM’s safety documentation is increasingly digital, making required records easier to complete, sign, store and share closer to the work. Digital forms can support JSRAs, observations, toolbox talks, LOTO, monthly inspections, respirator fit testing records, Safety Badge receipts, photos, worker participation, supervisor review and customer-facing proof.

Forms can capture hazards and controls, photos, signatures and site-level records by location. Digital access also makes updates easier: when scopes, requirements, forms or work instructions change, controlled resources can be revised and shared faster across authorized teams.

The goal is not simply to reduce paper. It is to make safety requirements easier to complete, verify and access when supervisors, auditors or customers need proof of readiness, completion or service agreement coverage.

TEAM uses internal scorecards, dashboards and reporting tools to turn innovation and technology into customer transparency. Leaders can see assigned work, completed work, buy-off needs, service agreement coverage, follow-up and site performance against expectations.

This visibility can support training compliance, safety activity, site inspections, JSRAs, audit scores, credential tracking, corrective actions and day-to-day management of each customer service agreement. It can also support line-item tracking, completion reports, change logs, cost breakdowns, requested-versus-scheduled work, quality conformance and customer satisfaction conversations.

For customers, the value is structured transparency: progress, completion proof, service agreement coverage, before-and-after evidence, cost-saving opportunities, Kaizen-style improvements and earlier risk visibility.

Periodic partnership report-outs review key process indicators, contract fulfillment, service agreement performance, future initiatives and support needs with plant-level decision-makers. These report-outs communicate delivered value, reinforce confidence, strengthen customer relationships and give TEAM a practical way to meet expectations while continuing to exceed them.

TEAM uses safety analytics to show how safety activities, documentation, training, inspections and follow-up actions are being completed across sites, departments and service lines. Views can be filtered by time period, training completion, toolbox talks, inspections, observations, review results and open corrective actions.

Quarterly review cycles and routine inspections help identify training gaps, documentation gaps, missed inspections, repeat hazards, low engagement areas and site-specific trends before small risks become larger problems. Recurring toolbox talks, observations and monthly inspections keep engagement visible instead of occasional. Corrective action routines support faster follow-up across North American operations, reinforcing that concerns are addressed, documented and reviewed. This disciplined approach supports strong safety performance, including TRIR results that compare strongly against applicable industry benchmarks, while giving leaders a practical way to manage the work behind the result.

TEAM’s Safety Management System connects to FELT Leadership, the TEAM Safety Badge and the Safety Champion Program, helping make safety personal, visible and reinforced at the point of work.

FELT Leadership is reinforced through training, safety team involvement, leadership participation and practical discussions that help employees understand why safety matters. New team members are introduced to this culture through structured expectations and ongoing site-level reinforcement.

The TEAM Safety Badge acts as a frontline readiness reminder, reinforcing training readiness, risk awareness, PPE, inspected equipment and stop-work responsibility before work begins. Employees are expected to think before the task starts, ask when something is unclear, verify controls, speak up when risk is present and stop work when something is unsafe or uncertain.

TEAM’s safety system supports growth by helping new sites, service lines and acquired companies align to consistent training, work instructions, digital documentation, service agreement visibility and governance.

For new customers, the decision to change providers can feel high-risk. TEAM helps reduce that risk with a clearer launch structure: defined requirements, assigned training, site-specific instructions, visible reporting, issue follow-up and performance reviews that show how the work is stabilizing over time.

For multi-location customers, this reduces the risk of every site receiving a different version of safety, documentation, service agreement management or reporting. It also helps TEAM scale service while reinforcing consistent expectations for trained people, documented controls, current instructions, visible accountability, leadership review and corrective action.