At TEAM Group the safety and well-being of our employees, partners, customers and communities is always our top priority.

The Company’s response to the present impact of the Coronavirus (COVID-19) pandemic is driven by our Business Continuity Plan. We are fully committed, prepared, and mobilized to address the evolving risks posed by these uncertain times with our support services.

As a Federally Designated Provider of Essential Services (industry and manufacturing cleaning services) TEAM Group and Robinson Solutions, A Division of the TEAM Group of Companies, has established a task force. With our expertise and experience in industrial and specialized cleaning, we respond to disruptive incidents, such as COVID-19, while safeguarding the health of everyone and supporting your plant restart.

Our Incident Response TEAM continues to coordinate additional efforts to ensure that our services remain available to you, our clients, and your people with the critical onsite necessities that your business may require and throughout the current manufacturing economic downturn.

For nearly 40 years, we have been proud of the value that OEM & Tier 1 Manufacturers continue to place in our team to run your mission-critical business processes.


TEAM has over 2,500 employees in over 50 operating locations across 3 continents worldwide.

Whether for Business Continuity, Preparedness or Rapid Response TEAM Group is on the front line, as we continue to provide end-to-end industrial deep cleaning decontamination and disposal services for a range of industries, and emergency situations. Operations also understand and offer training in epidemic and pandemic environmental cleaning and decontamination.

We have experience in large and small scale decontamination projects throughout North America. Our Incident Response TEAM is fully trained and prepared to respond to presumptive or active cases, and can help you and your business develop a comprehensive plan with a tactical cleaning team that you can trust 24/7.

  • Waste Management/Disposal Services (Non-Hazardous and Hazardous)
  • Infectious Disease Outbreaks/Epidemics/Pandemics (H1N1, Anthrax, SARS)
  • Emergency, Turnaround/Remediation (Afterhours)
Decontamination Preparedness
Decontamination Rapid Response

We only utilize EPA-approved disinfectants and dispose of COVID-19 contaminated material according to strict regulations.


Clean Rooms

Fleet Vehicles



Commercial Buildings/

Logistic Centers


Government Infrastructure/


Non-Standard Infrastructure


  • Disinfection: Routine industrial cleaning and facility management services. Classified as a low threat services plan for when there is no suspected or known presence of a hazardous outbreak (such as COVID-19).
    *A disinfection protocol can only reduce the source of contamination.
  • Decontamination: Responsive industrial cleaning and facility management services. Classified as A mid to high threat services plan for when there is any suspected or know presence of a hazardous outbreak (such as COVID-19).
    *A decontamination protocol complete removes the source of contamination.
  • TEAM personnel are trained. Disinfection and decontamination procedures are in accordance with Health Canada, WHO and the CDC guidelines. Additional training for known hazards at the customer site for contamination cases and viruses such as COVID-19 is active.
  • Our team will use the appropriate training, service methodologies at your facility. The removal and disposal of waste is safely managed in house in approved locations (waste bins and containers) or designated offsite per strict local regulations in Canada and the United States.


The Company recognizes the changing nature and status of the Coronavirus (COVID-19).

When you choose TEAM, our turnkey ongoing support services for deep cleaning of industrial facilities, buildings and working environments are always aligned to the level of the threat. *There are no additional charges or hidden fees, we quote what you need.

Our Incident Response TEAM is safe, and more cost-efficient than an Emergency Spill Response, Crime Scene or Biohazard team.

Ongoing support services are effective. Minimize, reduce downtime with a specialized cost savings program that enhances long-term production goals.

We are continuously improving our service. TEAM is focused on getting your plant back to full-time production, timely and safely.


Our Incident Response TEAM can help your business to plan ahead and have peace of mind. Once our team receives a call identifying a presumptive or active COVID-19 outbreak at a facility, our expert industrial cleaning technicians will set up a plan of action.

1.  Dispatch an Incident Response TEAM. We gather, and will confirm the following information:

  • Key contact people;
  • Parking availability;
  • Trucks/equipment required;
  • Area(s) of the facility affected and/or contaminated;
  • Area contact tracing of the infected employee(s);
  • Site-specific safety requirements;
  • Site security requirements.

TEAM will tailor a plan of action, then communicate to your teams so that they are prepared once our team arrives on-site.


2. The Incident Response TEAM will arrive at your site at a pre-planned rally point. We will review the plan and the Job Safety & Risk Assessment (JSRA) for the affected area(s) with you including any lockdown zones, known hazards and restrictions to mitigate.

  • Our team will arrive with stocked trailers and trucks with all materials and PPE as required to complete the Scope of Work (SOW) as agreed upon with the customer in the pre-planning phase;
  • Depending on the size of the team required, several vehicles may be needed including half ton trucks, cube vans and trailers.


3. Execution details including the dawning of appropriate Level PPE (A,B,C,D) will occur prior to the Incident Response TEAM’s entry to the hot zone.

  • Our team will survey the area to determine the level of current cleanliness of the areas to be disinfected or decontaminated.
  • We will then clean as required to remove immediate surface level contaminants, heavy soil, grease, dust dirt and etcetera. Then a manual wipe up of all high risk areas such as: door handles, counter tops and desks, phones, light switches and faucets to clean room level equipment, and finesse details.


4. Utilizing only disinfectants approved for the safe and effective removal of COVID-19 viral contaminants, the Incident Response TEAM will enact next level cleaning.

  • Handheld/airless spray mist customer approved disinfectant to all required areas;
  • Depending upon the Facility Level: backpack fogging and handheld spray mist technologies.
  • Let the product stand for the product manufacturers suggested time.


5. Hand wiping to remove residue on areas as per customer requests such as mirrors, glass and additional door knobs and entry areas (confined space).


6. Visual aids with the TEAM Group brand will be posted at agreed upon points, noting also the areas that have been fully cleared and decontaminated.

  • Including details such as the technician(s) name(s), date and time, the disinfectant(s) and the disinfectants used.


7. The Incident Response TEAM will then review the level of disinfecting with the customer, confirming that all areas are completed.

  • Remove locks if required and obtain customer approval that the level of disinfection or decontamination has been completed as required.


8. Dispose of materials onsite or offsite in approved and legally designated sites where rags and spent PPE will be securely destroyed.

Get in touch with our Incident Response TEAM to learn more about what we can do for you.


Our Projects Group is an ongoing support service that can come in on an as needed basis offering the right equipment and manpower For All Your Industrial Cleaning Needs.

We offer Hydroblasting, wet and dry vacuum services, manhole and fault services, tank and vessel cleaning and much more.
Tackling the Coronavirus (COVID-19) at the source, TEAM Group has an extensive fleet of vehicles capable of carrying up to 1000 gallons with hot water and disinfectant to provide high pressure washing service.

All solutions used are listed on the Government of Canada and the US websites as authorized disinfectants which can be effectively used against SARS-Cov-2, the coronavirus that causes COVID-19.

Due to the capacity of our vehicles, our Task Force is able to deep clean, disinfect and decontaminate various sizes of properties and locations with manpower and competitive contactless technologies. Contact us for hourly rates and regular service agreements which can be priced on the size of the area(s) that require disinfecting.

According to the Research from the National Institute of Allergy and Infectious Diseases (NIAID), the Coronavirus lasts on different surfaces such as cardboard, plastic and steel, among others for varying amounts of time (RNA detected up to 17 days on cruise ships).

Experts continue to reinforce that a consistent deep cleaning regimen is key:

For information or to Request A Quote from our Incident Response Team, contact us at or call us Toll-Free: In Canada (877) 535-8326, In The USA (800) 301-8326.

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